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1.     Purpose
This Terms and Conditions shall specify the terms and conditions of use, procedures and other requirements between the Smartel (hereinafter referred to as the "Company") and the customer using the communication service provided by the "Company"). The "Company" provides services under the following conditions:

2. Service definition and scope
1) The telecommunication service provided by "Company" refers to the wireless resale service using SKT's telecommunication line facilities and the service developed and provided by "Company".
2) Services provided under these Terms of Use shall be provided to foreigners and overseas Koreans who intend to use the "Company" services under paragraph (1) above for the short term.

2.     
3. Effectiveness and Revision of the Agreement and the Agreement for Formation
1) This Agreement shall apply to "customers" who use "Company" services. Matters not specified in this Agreement shall be governed by “Company’s” homepage, user guide, relevant statutes and regulations of the "Company" service/product.

3.       

4.     
4. Use of services
1) in order to use the company's services, USIM (hereinafter referred to as "SIM card") or Wi-Fi router sold by "Company") shall be normally paid and received.

5.   
5. Service Interruption and Termination
1) When the "Company" service is used for advertising or for criminal acts (smile-scam/attack, voice phishing), the "Company" reserves the right to terminate the service immediately.

6. Cancellation and Refund
1) When the package of "SIM card" is opened, the balance cannot be canceled, refunded or returned due to the nature of the product. However, a refund is possible if the service is not available due to a product defects.
2) If Unlock of the Country Lock is not confirmed due to the fault of the customer, the refund shall not be made even if it is impossible to use it.
3) If the Wi-Fi router is returned earlier, the balance of the unused period can be refunded.

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This sample form is provided to you as a reference. Prior to posting, please make the necessary adjustments in order to ensure that all information is in accordance with the terms of your shopping mall.


1.  Purposes of Collection and Use of Personal Information

A.  Contract fulfillment obligated by provision of services and settlement of payment for the services provided

Supply of content, purchase and payment, delivery of goods or billing statements and others, user authentication for financial transactions and financial services

B.  Member management

User authentication to access members-only service, identity verification, prevention of unauthorized or illegal use, membership subscription check, validation of user age, confirmation of consent/agreement from legal representative for users under the age of 14, handling of complaints and civil affairs, delivery of notices


2.  Types of Personal Information Collected : Name, date of birth, gender, user ID, password, telephone number, mobile phone number, E-mail address, personal information of legal representative for users under the age of 14

3. Duration of Retention and Use of Personal Information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they will be discarded without delay. However, it shall be retained for a specified period of time due to the reasons mentioned below.

A.  Duration of Retention and Use of Personal Information

Retention pursuant to prevention of illegal transaction and internal shopping mall: OO years

B.  Retention pursuant to applicable laws

o Records on contracts or withdrawal of offers and the like:

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.

- Retention Period : 5 years

o Records on payment settlement and supply of goods etc.

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 5 years

o Records on processing of customer disputes and complaints

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 3 years

o Log records

- Reasons of retention: Communication Privacy Act

- Retention Period : 3 months

※ If you do not accept these terms, you will not be able to create an account with us.


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Disclosure of Information to Third Parties


You can choose whether or not to consent to these terms.


However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.


- Name of Party : [PRIV_INFO_USE]


- Type of Information Disclosed :


- Purpose of Use :


- Time Period of Use and Storage :

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Consent to entrust handling of personal information

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Trustee :

- Trustee’s Duties :

You can receive discount coupons, benefits, events, new arrivals, and other valuable information from the shopping mall via Text or Email. However, some information will be sent without your agreement such as order/payment status and policy related articles.

You can join the membership without agreeing to the optional categories, and update your status anytime at Edit Profile page once you join the membership.

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  • 1566-4200 AM 11:00 ~ PM 6:00
    (SAT,SUN CLOSED)
  • KB 123456.00.123456
    WOORI 1002.0000.123456
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