This Terms and Conditions shall specify the terms and conditions of use, procedures and other requirements between the Smartel (hereinafter referred to as the "Company") and the customer using the communication service provided by the "Company"). The "Company" provides services under the following conditions:
2. Service definition and scope
1) The telecommunication service provided by "Company" refers to the wireless resale service using SKT's telecommunication line facilities and the service developed and provided by "Company".
3. Effectiveness and Revision of the Agreement and the Agreement for Formation
1) This Agreement shall apply to "customers" who use "Company" services. Matters not specified in this Agreement shall be governed by “Company’s” homepage, user guide, relevant statutes and regulations of the "Company" service/product.
4. Use of services
1) in order to use the company's services, USIM (hereinafter referred to as "SIM card") or Wi-Fi router sold by "Company") shall be normally paid and received.
5. Service Interruption and Termination
1) When the "Company" service is used for advertising or for criminal acts (smile-scam/attack, voice phishing), the "Company" reserves the right to terminate the service immediately.
6. Cancellation and Refund
1) When the package of "SIM card" is opened, the balance cannot be canceled, refunded or returned due to the nature of the product. However, a refund is possible if the service is not available due to a product defects.
2) If Unlock of the Country Lock is not confirmed due to the fault of the customer, the refund shall not be made even if it is impossible to use it.
3) If the Wi-Fi router is returned earlier, the balance of the unused period can be refunded.
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